USER STORY
I just encountered a glitch. My alarm went off and I was unable to turn it off. The snooze button on the app worked but "off" did not so I was stuck on this screen. | I swiped up to get out of the app (didn't close it). I came back to the app and got this error message. | I pressed Ok and was able to stop the alarm. Then it got stuck on this screen. |
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After closing the app and reopening, I was able to read sleep data.
It should be noted that in the prior regular version of the app, the app would crash 25-50% of the time while reading sleep data. Today it did not crash, instead it froze on the reading sleep data screen.
I simply closed out and restarted the app. That resolved the issue.
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It goes to a shared Pavlok Chat room that both Coach Jam Man and I check often.
If you are not in the US or Canada you can submit a "Feature Request" in the Pavlok App at the very bottom of the side bar, under your Profile Picture.
I read every single message and I organize it into a wiki which we add to our Challengers for the Feature vs. Feature Elections.
What are Feature vs. Feature Elections?
https://helpdesk.pavlok.com/en/articles/6609522-feature-vs-feature-elections