1.How do I pair the Pavlok Ring for the first time if I already have another Pavlok device paired to the app?
The user needs to UNPAIR the current Pavlok device from the app and then connect the ring directly in the app, The app only supports connecting one device at a time
2. Are there plans to allow the Ring to connect simultaneously with other Pavlok devices?
Yes that is in our roadmap but we have other priorities before that
(Update: this feature has been released you can now connect to the Ring and Other Pavlok devices as the same time)
3. When will the Ring start showing heart rate, blood oxygen, stress levels, and HRV after pairing it successfully to the app?
Steps are calculated in real time and will sync when the user connects
HR and HRV are measured every 30 mins and it syncs the measurements as soon as the device connects
Stress and Blood Oxygen is calculated only when the user does that manually from the app
4. My Pavlok MAX already tracks heart rate—will this affect the heart rate function of the Ring?
No it doesn’t affect it, the ring calculates HR 24h, while the SCmax calculates Resting Heart rate only when the user is asleep, both measurements are synced to the app when the user connects the device and you can click on “Show all data” to see each measurement and the device that it came from
5. Can I wear the Ring in the shower?
Yes it is IP68 certified
6. What should I do if no data from the Ring is showing up in the app?
Please make sure the ring is charged, Try to measure HR for example manually and see if that shows up, if not please contact support
7. How long does it take to fully charge the Ring?
1-2 hours, it will show a green indicator when it’s fully charged
8. Will there be additional color options available for the Ring?
Yes later on we would add more colors but not at the moment
9. Does the ring have an alarm feature?
No it does not
10. Does the ring stay paired continuously, or does it unpair during periods of inactivity?
It does unpair during periods of inactivity because that is an requirement from iOS, for Android we are working on an improvement to increase the time that it will be connected for, this improvement will be released in the next few months and will affect all our devices
11. Will the ring sync its data with Apple Health and Google Health?
Currently we only sync steps to apple health and that is for any pavlok device including the ring
Hi,
I'm considering backing the Pavlok ring and purchasing the ring duo package for me and my partner. We are both interested in the AI coach and were wondering if I need to add the AI coach twice, one for each ring, or is it just one time for both rings?
You need to add the AI coach twice or two times.
Thanks, this is good to know.
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What's the weight of the Pavlok ring?
4 to 6 grams, depending on the size
There is no connection of any kind between Pavlok Ring and the SCMax, in terms of them talking to each other, or sharing any sort of sensor or algorithm.
There should be no expectation that the resulting data matches to any particular degree... should be "fun" to see how different they may be.
Ring Troubleshooting Tip
When users report ring data not getting tracked , it's important that the ring is worn properly to read health data. There is a green light indicator from the ring when health data is being tracked but the user has to make sure their finger almost completely covers the green light shown on the inner sides of the ring.
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Hey there! This quick read was whipped up by yours truly, Deon Don, over at Pavlok Research.
Got questions or wanna suggest some cool features?
Shoot me a text at (731) 472-8565.
Don't sweat it if I don't hit you back right away – I'll definitely circle back to you after I've had a chance to check my messages.
And yes, I read every single one.