If a firmware update is available, you will be prompted to update your firmware when you log into the app for the first time.

If a firmware update becomes available at a later time, you will see a firmware update banner at the top of the screen in the app - simply tap the banner to update the firmware.

You can also see if an update is available in app settings.

Not able to Update your Firmware?

Go to Trouble Shooting Steps:


This is an Article Stub by New Pavlok Help Article Writer and Producer Deon Don.

If you want me to write more about this topic please leave a smiley face below.
I know this article most likely didn't answer your question but...
Smiley Faces 😃 are way more motivational than Frowny Faces 😞.

Every working day I look at the Article Stubs with the most smiley faces and I write more detail into those first.

If you need immediate Text based Technical or Billing support
Click on "Live Chat" at Palvok.com/support
or text them directly from your phone at
(971) 272-8565.

You can also check out Our Quick Start Guide at

You can also talk to someone live by booking a Zoom Call with a Member of our Team
Click on this link to pick a time slot and do not be late or no show it makes us real sad :(

You can also *text* me anytime with helpful Suggestions at
(731) 472-8565.

It goes to a shared Pavlok Chat room that both Coach Jam Man and I check often.

We do try to respond as often as we can because we love you guys!

Did this answer your question?